Privacy Statement

Last updated: 7 October 2019

    Introduction
      We, Contracts dot tech (Pty) Ltd, with registration number 2019/333228/07, are committed to data protection and the right to privacy. This privacy policy, together with our terms and conditions - contracts.tech/terms-and-conditions, sets out the basis on which any Personal Information (as defined in paragraph 2.2 below) that we collect from you, or that you provide to us, will be used, stored and processed by us. Any capitalised terms in this privacy policy that are not defined in this privacy policy have the meaning given to them in our terms and conditions - contracts.tech/terms-and-conditions.
    INFORMATION WE MAY COLLECT FROM YOU
      When you visit our Website or our app ('Website'), we may collect certain information that is not Personal Information, such as your Internet Protocol ('IP') address, operating system, browser type, and Internet service provider. This type of information does not identify you personally. When you register on our Website, we may also collect Personal Information that you provide to us. For the purposes of this privacy policy, 'Personal Information' means any information of a personal nature by which you can be identified as an individual, such as your name, postal address, e-mail address, telephone number (which will be displayed in the material you submit), home country, postal code, fax number, gender, age, and company name. In particular, we may collect and process the following information (which may include Personal Information) about you:
        Information that you provide by filling in forms on the Website. This includes information provided at the time of your registering to use the Website, subscribing to our Services and completing data field inputs when using our Services; Information that we may ask you for when you report a problem with our Website or our Services ; Information that relates to records of correspondence between us; Information from surveys that you choose to complete for us that we use for research purposes; Details of transactions you carry out through our Website and of the fulfilment of any contract you enter into with us; and Details of your visits to our Website (including traffic data, location data, and weblog and other communication data, whether they be required for our own billing purposes or otherwise) and the resources that you access. We may also collect information (which may include Personal Information) that our users provide, such as, keyword searches, scam reports and new contact sellers.
      We use a third-party credit-card-processing company for purchases, and other third-party companies to monitor Website traffic, which may, in some instances, store your information (including the Personal Information you submit to such third parties). By using this Website or the Services, you consent to our collection, storage and use of the Personal Information you provide for any of the Services that we offer and you consent to our collection of any changes or updates that you may provide to any information you provided that has been collected by us.
    STORAGE OF YOUR PERSONAL DATA
      We will do our best to protect your Personal Information and we will use technology that will help us to do this. The transmission of information via the Internet is not completely secure, however, and we cannot guarantee the security of the information you transmit to our Website. Transmission of your information to our Website is entirely at your own risk. Once we have received your information, we will use strict procedures and security features to try prevent unauthorised access. When you have chosen or been given a password which enables you to access certain parts of our Website, you are responsible for keeping that password confidential. Please do not share your password with anyone. We will keep your Personal Information for only a reasonable amount time, to enable us to use it for the purposes described in this privacy policy and in accordance with applicable law.
    COOKIES AND IP ADDRESSES
      We may collect information about your computer (including your IP address, operating system and browser type) for system administration and to report aggregate information to our developers. This information is statistical data about your browsing actions and patterns only. We may use Cookies to manage your sessions and to store preferences and tracking information. Cookies may be used whether you register with us or not. Cookies are small text files transferred by a web server to your hard drive and thereafter stored on your computer. The types of information a Cookie collects include the date and time of your visits to the Website and visit frequency. Cookies enable us to
        estimate the size and usage pattern of our Website's audience; store information about your preferences, which allows us to customise the Website to your individual interests; recognise you when you return to the Website.
      You have the ability to accept or decline the use of Cookies on your computer, whether or not you have registered on our Website. Typically, you can configure your browser not to accept Cookies. However, declining the use of Cookies may limit your access to certain features of the Website. For example, you may have difficulty logging in or using certain interactive features of the Website.
    THIRD PARTIES
      The Website may occasionally contain links to Third-Party Websites. If you click on the links to Third-Party Websites, you leave our Website. We are not responsible for the content of Third-Party Websites or for the security of your Personal Information when you use them. Third-party service providers and Third-Party Websites may have their own privacy policies governing the storage and retention of Personal Information. They may also collect information that is not Personal Information, such as your IP address, browser specification or operating system. This privacy policy does not govern Personal Information provided to, stored on, or used by third-party providers or Third-Party Websites. We recommend that when you enter a Third-Party Website you review its privacy policy as it relates to how that Website collects, processes, stores and protects your Personal Information. We use third-party advertising companies to serve advertisements when you visit our Website. These companies may use information (not Personal Information) about your visits to our Website and to Third-Party Websites in order to provide you with advertisements for goods and services of interest to you.
    HOW YOUR INFORMATION IS USED AND DISCLOSED
      We may use the information (including Personal Information) we hold about you in the following ways:
        to ensure that content from our Website is presented in the most effective manner for you and for your computer; in aggregate and de-identified form, for internal business purposes such as generating statistics and developing our strategic and marketing plans; to provide you with information, products or services that you request from us or which we feel may interest you, when you have consented to be contacted for such purposes; to allow you to participate in interactive features of our Services when you choose to do so; to carry out any contracts that may form between us; to respond to any queries you make; and to notify you about changes to our Services.
      We may use information provided by you
        monitor user activity such as keyword searches or new postings, and more effectively manage traffic on our Website; to provide customer services and create and manage user accounts; and to assist you with technical difficulties.
      Also, we may share with third-party service providers certain information, such as your browser capabilities or operating system, that we have collected in order to understand better which advertisements and services may interest you. We may block users located in certain countries from using our Website. We may retain certain Personal Information for as long as is required to fulfil our business objective, even after your account is terminated.
    PROTECTING YOUR PERSONAL INFORMATION
      You are a valued customer and we recognise that protecting your privacy is important to you. For this reason, we are committed to protecting the Personal Information you provide us with. We do not directly process any payments and do not store your credit card information. Transport Layer Security ('TLS') technology is used for processing payment transactions with third-party service provider partners. The Personal Information you submit when you register on our Website will be protected by a unique customer password and user ID. You should not disclose your password information to anyone and always remember to log off when you are using a shared computer. You may utilise our Website as an anonymous user, by not registering. We have taken certain security precautions to safeguard your Personal Information. However, as with most electronic transactions, no method is 100% safe. While we strive to use commercially acceptable means to protect the Personal Information you provide, we cannot guarantee its security. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of personal or other information or content, including, without limitation, such information as has been provided to third parties or other users, or regarding the failure of a third party to abide by the agreement between us and such third party. You agree that you are responsible for maintaining the confidentiality of your username and password and all uses of your account, whether or not you have authorised such use.
    ACCESSING AND MODIFYING PERSONAL INFORMATION AND COMMUNICATION PREFERENCES
      You may access, remove, review, and/or make changes to Personal Information that you provide us with. If you register, we may also send you any legally required notifications and certain notifications including service-related notices and notices regarding a change to any of our policies. For example, we may send you a notice regarding server problems or scheduled maintenance to the Website. You can always opt-out of certain e-mail communications from us, including our notifications to you. We will not change your preferences without your consent.
    DISCLOSURES
      On occasions, we may be required to disclose your Personal Information because of legal or regulatory requirements. In such instances, we reserve the right to disclose your Personal Information as required in order to comply with our legal obligations including complying with court orders, warrants, subpoenas, service-of-process requirements or discovery requests. We may also disclose information about our users to law enforcement officers or others, in the good-faith belief that such disclosure is reasonably necessary to enforce our terms and conditions or this privacy policy or respond to legal claims that any content violates the rights of third parties, or to protect our intellectual property rights or our personal safety or the personal safety of our users or the general public.
    NOTIFICATION OF CHANGES
      10.1. We reserve the right to change this privacy policy from time to time and in our sole discretion. We will notify you of material changes to this privacy policy by posting such notification on our website.
    HOW TO CONTACT US
      If you have questions about this privacy policy, please contact us using our support widget in the bottom right of your screen, with 'Privacy Policy' in the subject line.